General Managers of Customer Success Organization
Ali Powell is the General Manager (GM) of the Customer Success Organization for Microsoft in the Southwest, responsible for developing and executing the enterprise strategy to ensure our customers adopt and realize business value from the Microsoft cloud. The mission of the Customer Success Organization is to enable our customer’s success by maximizing business value via our Cloud Solution Architects and Customer Success Managers to accelerate the growth of Azure, Microsoft 365, and Dynamics 365 cloud solutions.
Powell has held numerous roles at Microsoft, including Chief Technology Officer (CTO), where he developed and lead the Consultancy, Digital Advisory, and Solution Architecture teams in the West Region for Microsoft Services. In his role as CTO, Powell delivered successful technical and business influencing outcomes to help Microsoft top 100 enterprise customers achieve their most challenging business and organizational goals by leveraging their current and future investments in the Microsoft platform in a cloud-first, mobile-first world.
Powell has over twenty (20) years of experience in the consulting industry driving business strategy, architecture, solution design, and implementation, and business and IT transformation. Over his last fourteen (14) years at Microsoft, he has built credible experience across a diverse set of industries with a concentrated focus on digital transformation, cloud strategy and adoption, and IT Optimization.
Powell attended Bellevue University, where he earned his bachelor’s degree in business information systems. He currently resides in Southern California with his wife Sophia, and their three boys.